Family Point

The Family Information Service (FIS) is the first point of contact for local information and advice for parents and families. They provide information and support about services including childcare (and costs), health, things to do, additional needs, education, parenting and more. They can link you with groups in your area and expert advice and support services where needed.

Supporting People


Support available with: Additional Needs / Disability / Health and Well-being / Homelessness / Housing

The Supporting People programme provides housing-related support to help people overcome challenges to living independently.

The programme works with you to prevent future difficulties by providing help as early as possible.


Flying Start

Support available with: Health and Well-being / Parenting Support / Speech, Language and Communication / Childcare

Flying Start provides a range of services to families to help their children get the best start in life. 

If you live in a Flying Start area with a child under 4 years of age you are entitled to parenting support.

You can access free part-time childcare for 2-3 year olds, parenting support, enhanced Health Visiting service and support for your child’s speech, language and communication.


0300 222 57 57